Shipping Policy
1. Domestic Shipping (Within Iran)
We deliver across Iran using reliable courier services to ensure your order reaches you safely and on time. Orders are typically processed within 1–2 business days, and delivery takes 3–7 business days depending on your location.
2. Shipping Charges
- For orders above 2,000,000 IRR, shipping is free nationwide.
- For orders below this amount, standard shipping charges will apply and will be displayed at checkout.
3. International Shipping
Currently, we do not offer international shipping. However, we are working to expand our services globally in the near future.
4. Order Tracking
Once your order is dispatched, you will receive a tracking number via SMS or email. You can use this to track your order status on the courier's website.
5. Delivery Issues
If your order is delayed, lost, or delivered to the wrong address, please contact our customer support immediately at new.talamingallery@gmail.com or call us at 09057554867.
6. Packaging
All jewellery items are securely packed in tamper-proof packaging. If you receive a package that appears damaged or tampered with, please do not accept it and contact us immediately.
7. Delivery Time Exceptions
National holidays, strikes, or natural calamities may cause unexpected delays. We will inform you in advance in such cases.
If you have any questions regarding our Shipping Policy, feel free to reach out to our team.